SKULLPANDA × MY MELODY Plush Toys

Shipping & DeliveryDelivery Time=Processing Time(3-5 days)+Shipping Time(approximately 7-15 business days)

Shipping times may vary depending on the destination.

Shipping FeeFree shipping on orders over USD 50.

The applicable shipping cost for your order will be displayed on the checkout page.

-Standard Shipping: USD 6.99
Delivery usually takes 10~15 days.

To Track Your OrderAfter your order is shipped, you'll receive an email confirming the shipment and containing tracking information for your order. Please note that it may take up to 48-72 hours for the tracking information to show up on the carrier's tracking site.

To track your order, you can visit our website and easily locate your ordered item.

https://toptoylands.com/pages/track-order

Shipping Information

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, and we strive to provide you with services of the highest level.

The time frame of an order delivery is divided into two parts:

• Order Deadline: Orders placed before 12:00 p.m. will be processed on the same day.
  Processing Time: 1 to 3 business days (Monday to Friday).
• Shipping time: 7-15 Days
• Expedited time: 5-9 Days

Shipping Term and Timing:

1: Adult supervision is required.
2: Small parts might have choking hazard. Be careful not to swallow them.
3: Beware of sharp accessories.
4: Age zone: 15 years old or above.
5: Please do not litter products ,we should protect the environment.
6: Due to different measurement methods, the product size has an error of 1-3cm, which is within the normal range.
7: The color of the product is affected by factors such as lighting, monitor screen, camera, etc., and the picture will be slightly different from the real object. The picture and size are for reference only, and the actual object shall prevail.

If your order has an INCORRECT, DAMAGED, OR MISSING ITEMS issue, please contact us within 30 days from the receipt of the package, any request after 30 days will not be honored. Please make sure to contact us via email (support@toptoylands.com) first.

Please provide the below information in the email and send it to our customer service mail
1. Order number
2. Name
3. Email
4. Pictures of the broken item

Confirmed design blind box description:"Sealed" means the inner plastic bag is not opened; "outer box" has been opened.

Confirmed design can save you more time and money to get the design you want, and the price will be adjusted according to market trends.

If your order has an INCORRECT, DAMAGED, OR MISSING ITEMS issue, please contact us within 30 days from the receipt of the package, any request after 30 days will not be honored. Please make sure to contact us via email (support@toptoylands.com) first.

Please provide the below information in the email and send it to our customer service mail
1. Order number
2. Name
3. Email
4. Pictures of the broken item